2020 is one of the most challenging years in the past few decades with the COVID-19 pandemic disrupting all supply chains.
Many businesses have had to change their operations at short notice and found new ways of working. New business models emerged to meet customer demand, which changed significantly amid lockdowns across the world.
This webinar will:
- Review supply chain resilience theory and present learnings from 2020
- Highlight specific challenges observed in various sectors
- Suggest strategies for businesses to become more resilient going forward
Phil Roe is Chief Customer Officer & Strategy Director within DHL Supply Chain with responsibility for leading the Sales, Marketing and Customer Experience agenda for the UKI. Phil has substantial experience of supply chain leadership across multiple customers, sectors and geographies, with 30 years’ experience in a variety of senior leadership and operational roles and functional experience in marketing, new product development and sales. Phil’s other Board roles within DHL include: Chief Operations Officer & Managing Director of the Transport Business.